Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.

To confirm an order, we require your contact information, event details, valid credit card information and a non-refundable reservation fee.

The reservation fee equals 25% of your order total and is applied toward your final balance. This payment can be made by Credit Card, Cash or Check.

The rental rate is based on the number of hours you booked the item our standrd times for most items are 6 hours for infltables and all weekend for tents packages.
These times will be listed on your invoice/contract. please make sure you double check this information with us before confirming your event.

Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.

If you cancel more than 30 days before your event date, you will receive a full refund of all payments made.

If you cancel within 30 days of your event, payments become non-refundable. If you cancel less than 72 hours before your scheduled delivery time, there are no refunds for any reason.

For weather-related concerns (such as high winds or strong chance of rain), you must notify us at least 72 hours before delivery to reschedule or receive a credit. Weather cancellations made within the required timeframe may keep the deposit as a credit on file for up to three years.

If we arrive to deliver and the order is not canceled in advance, full payment is still required.

Yes. A 25% non-refundable deposit is required to reserve your rental equipment and event date. Equipment is not guaranteed until the deposit is received.

Final payment is due three (3) days prior to your event date. Any balances not paid by this deadline may result in cancellation of the order.

We accept credit cards, debit cards, checks, and cash. Credit and debit card payments include a 3% processing surcharge.

Delivery and pickup windows are scheduled a few days before your event. We will contact you with your scheduled delivery and pickup times once routes are finalized.

We schedule setup before your event starts, within a 2-hour delivery window. Delivery may occur hours—or even days—before your event. Pickup may occur hours—or even days—after your event concludes.

Exact times are confirmed shortly before the event to ensure efficient routing and professional service.

Inflatables cannot and will not be delivered up or down stairs under any circumstances.

For other rental equipment, stair carries incur additional charges. Long carries over 150 feet or difficult access areas must be disclosed in advance. Large items can weigh up to 600 pounds and require safe, level access.

If access details are not communicated beforehand, we reserve the right to refuse delivery on site.

Site inspections may be required for complex setups.

We will deliver in light rain unless the order is canceled within the required cancellation window.

If weather worsens after setup and the inflatable cannot be used, no refunds or credits will be issued. Once equipment is delivered and installed, full payment is required.

For weather-related rescheduling, customers must notify us at least 72 hours before delivery to qualify for credit options.

Yes, we deliver to parks, schools, and public venues. While we carry all required state-level permits and insurance, customers are responsible for securing permission from the property owner or municipality.

Tent sizing depends on guest count and layout. As a general guideline:

• 20×20 tent: up to 48 seated guests

• 20×30 tent: up to 72 seated guests

• 20×40 tent: up to 100 seated guests

• 40×100 (4,000 sq ft): 300 to 571 guests depending on table arrangement and features like a dance floor, stage or buffet.

Guest count varies based on seating style, buffet tables, dance floors, and other layout needs. Please refer to individual tent listings or contact us for layout planning assistance.

In most areas across Ohio, Pennsylvania, and West Virginia, short-term private tent installations do not require permits. However, long-term installations or public venue setups may require permits.

Customers are responsible for securing any required permits.

Yes. When staking is not possible, tents must be secured with engineered ballast systems. Additional charges apply for tent weights and non-staked installations.

Each blower requires one dedicated 15-amp outlet (or higher). Some inflatables require multiple blowers and therefore multiple dedicated outlets.

Outlets must be within 50 feet of the setup location. If power is not available, generators can be provided at an additional cost.

Yes. Many inflatables are suitable for adults; however, weight limits vary by unit. Please review the specific inflatable guidelines or contact us for capacity details.

Yes. An adult age 18 or older must supervise the inflatable at all times. Inflatables may never be left unattended while inflated.

Yes. We specialize in large-scale corporate events, school functions, festivals, and municipal events. Our team can manage logistics, tents, inflatables, tables, chairs, generators, lighting, and staffing as needed.

Yes. We regularly manage multi-day and multi-location setups. Contact us to discuss detailed logistics and planning.

Yes. Sunshine Party & Event Rental is fully insured. Certificates of insurance can be provided, and additional insured endorsements can be added upon request. Please allow at least 14 days’ notice for certificate processing.

Normal wear and tear is covered by Sunshine Party & Event Rental. However, customers are responsible for damage caused by misuse, negligence, or malicious behavior.

Yes. All delivery staff are professionally trained and undergo background screening, including FBI fingerprint background checks and Pennsylvania child safety clearances where required. Documentation can be provided upon request.

All rental equipment is cleaned and sanitized regularly using manufacturer-approved cleaning solutions. Products may include commercial-grade cleaners and hypoallergenic solutions to ensure safety and cleanliness for every event.