Customer Pickup / Will Call Information

🚨 Customer Pickup / Will Call – Important Information

PLEASE READ BEFORE SELECTING CUSTOMER PICKUP

Pickup Days & Hours:
 Monday, Thursday, Friday, and Saturday | 10:00 a.m. – 2:00 p.m. ONLY
 No early pickups. No late pickups. No exceptions.

Customers must bring their own help.
 Sunshine Party & Event Rental does not load or unload customer vehicles.

Proper vehicles are required.
 If you arrive without a suitable vehicle, your items will not be released and no refund will be issued.

You are responsible for setup and operation.
 All equipment must be set up correctly and supervised by an adult age 18 or older at all times.

If you choose customer pickup (will call), here’s what you need to know:

  • Pickups happen only between 10:00 a.m. and 2:00 p.m.

  • Bring 2–3 adults for large or heavy items

  • Bring a truck, van, box truck, or trailer for inflatables

  • We do not help load or unload

  • You handle all setup, takedown, and supervision

  • Late returns or extended rentals increase the rental price

Return Schedule for One-Day Rentals:

  • Saturday pickup → Return Monday morning

  • Friday pickup → Return Saturday

  • Thursday pickup → Return Friday

  • Monday pickup → Return by Thursday

Missing your return time may result in additional f

⭐ Why Delivery & Setup Is Recommended

While customer pickup is available, professional delivery and setup is strongly recommended, especially for inflatables and larger equipment.

Delivery Includes:

✔ Proper transportation
 ✔ Safe, professional setup
 ✔ Correct anchoring and placement
 ✔ On-time pickup and removal
 ✔ Reduced risk of damage or injury

Delivery is the easiest, safest, and most stress-free option, especially for customers without trucks, trailers, or extra help.

Legal & Liability Notice 

By selecting customer pickup (will call), the customer acknowledges and agrees to the following:

Sunshine Party & Event Rental is not responsible for improper loading, unloading, transportation, setup, operation, supervision, or takedown of rental equipment once it leaves our facility. The customer assumes full responsibility for the safety, use, and condition of all rental items during the rental period.